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OT: Knology...

  • Anyone here shed any light on Knology's home internet and cable services? I live in Auburn and my roommates and I were discussing it compared to Charter. We just got in in our neighborhood and were wondering how well it works and price wise compared to Charter. We really dont care much for Charter but want to make sure it's worth the transition. Thanks.

    otismyman

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    Class of '06. War Eagle!! Twitter: @Walker_Stephen XBL: Sifl 007

    AuburnMan007

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    otismyman

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    And because Auburn men and women believe in these things, I believe in Auburn and love it. -George Petrie (1945)

    Turn2

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    Fearless and true.

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    Fearless and true.

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    Malzahn approves of NOW Boot Camp! Well...not really...but he would if he knew about it :) www.nowbootcamp.com.

    wareagle28mg

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    otismyman

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    Performance stands out like a ton of diamonds. Nonperformance can always be explained away.

    misterzootsuit

  • Was one of their first Auburn customers. Great service at first. Has decended to Charteresqe service. Kept losing service on phone and internet. TV was pixelating. They replaced a box. Tech said they are having lots of equipment issues. Didn't seem enthusiastic about replacement box. Lost aervice for 7-8 hrs Sunday night. Called CS and a 20-something in cubicle blamed it on state troopers who weren't helping with cable repair over Interstate at Bent Creek. Classy given her Georgia location. I asked if she was sure and she elqborated. Pitiful .
    Word is they are shopping the company for sale so there may be a new owner soon. And so it goes in cableland.

    DavidHRC

  • I had some additional information to share that I had forgotten about.

    When I lived in Prattville I was so fed up with Charter that I decided to switch to Knology even though at the time their service was going to be more expensive. I called Knology to setup their services, and talked to a customer service rep who said that she would have someone from their sales department call me to schedule a technician to come out and get things setup. 3 weeks went by and no one called me. I finally called them back and got a customer service rep and told her my story. She didn't seem particularly apologetic and said she would have a sales rep call me back to schedule a technician to come out. I told her not to bother with it, and that if this is how bad their service is when someone is trying to purchase their services, I would hate to see what happens when I have a problem or need support.

    I ended up enduring Charter until we moved to Millbrook and got Brighthouse. So...I guess what I'm saying is if you only have the choice between Charter and Knology...I'm sorry fail

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    Malzahn approves of NOW Boot Camp! Well...not really...but he would if he knew about it :) www.nowbootcamp.com.

    wareagle28mg

  • wareagle28mg said...

    I had some additional information to share that I had forgotten about.

    When I lived in Prattville I was so fed up with Charter that I decided to switch to Knology even though at the time their service was going to be more expensive. I called Knology to setup their services, and talked to a customer service rep who said that she would have someone from their sales department call me to schedule a technician to come out and get things setup. 3 weeks went by and no one called me. I finally called them back and got a customer service rep and told her my story. She didn't seem particularly apologetic and said she would have a sales rep call me back to schedule a technician to come out. I told her not to bother with it, and that if this is how bad their service is when someone is trying to purchase their services, I would hate to see what happens when I have a problem or need support.

    I ended up enduring Charter until we moved to Millbrook and got Brighthouse. So...I guess what I'm saying is if you only have the choice between Charter and Knology...I'm sorry fail

    HAHA. Thanks for the help man.

    otismyman

  • Is Ross Park right there near Mellow Mushroom? Right across the train tracks, right? Sadly enough I don't get "downtown" as often as I should... And I haven't looked at apartments for years now... Reminds me of college though; I think I had a buddy who lived there. About the closest thing I get to any college experience anymore is getting to play xbox every once in a while!

    Another option you could/should consider is satellite. From what I understand dish and directv have some pretty decent deals; it's just that you'd still have to deal with charter, knology or at&t for some internet services.

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    AuburnMan007

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    "Get in where you fit in." Life is, Too Short TL;DR

    weGO

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    "Get in where you fit in." Life is, Too Short TL;DR

    weGO

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    otismyman

  • AuburnMan007 said...

    Is Ross Park right there near Mellow Mushroom? Right across the train tracks, right? Sadly enough I don't get "downtown" as often as I should... And I haven't looked at apartments for years now... Reminds me of college though; I think I had a buddy who lived there. About the closest thing I get to any college experience anymore is getting to play xbox every once in a while!

    Another option you could/should consider is satellite. From what I understand dish and directv have some pretty decent deals; it's just that you'd still have to deal with charter, knology or at&t for some internet services.

    Sorta. If you cross the train tracks at the post office you continue straight and it takes you straight to Ross Park. I did check out DirecTV but had a question. See above post.

    otismyman