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Just curious if anyone else has experienced frustration in dealing with the AU ticket office? I ordered 2 season tickets 2 weeks ago and as of today they have not even been allocated much less shipped! The folks who work there are generally not very friendly or helpful with ordering tickets, they just push you to the website.
In contrast, I ordered 4 tickets for the Ole Miss game last Monday, placed the order over the phone with a real person and received the tickets in 1 week. In 2010, I ordered 2 for the Miss. State game in Starkville and was able to order them over the phone and actually have the agent tell me exactly where my tickets would be.
Just seems like with the amount of money being spent you could get much better service.
Anybody else had frustrations? I have expressed my concerns to the AD in charge of tix.
This year seems to be worse than the years before. Last year we lucked up on a very helpful young man, This year was awful!
Happen to remember his name?
Try the above email address. The lady who responds is always helpful. Hope it helps.
Remember: If The Jury Box Is Stacked With Foxes...The Chicken Is Always Guilty
Good friends are hard to find. Enjoy every moment you have with them.
The tickets are printed and sent from Arkansas.
I actually had a great conversation with Associate AD Scott Carr today. He said they have been working hard on the concerns I expressed and was glad to have feedback. Classy guy!
From talking with the folks in our office who handle the season tickets and have been in touch with the folks in the ticket office, they have had several issues this year. Not sure the genesis of them but certainly have been some this season in particular.
Scott Carr is a class act and super nice guy.
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